Shipping policy

Shipping Policy

Thank you for shopping with Wavo. We appreciate your support and are committed to delivering your handcrafted products as quickly as possible.

Processing Time

• All Wavo products are handcrafted and made to order.
• Please allow 2–5 business days for order processing before shipment.
• Processing times may increase during sales, promotions, or holidays.

Shipping Time

• Once shipped, orders typically arrive within 3–7 business days, depending on your location and carrier.
• Shipping times are estimated and not guaranteed.

Shipping Rates

• Shipping rates are calculated at checkout based on your location and order size.

Order Tracking

• A tracking number will be emailed to you once your order has shipped.
• Please allow up to 24 hours for tracking information to update.

Incorrect Shipping Information

• Customers are responsible for providing accurate shipping details.
• Wavo is not responsible for orders shipped to incorrect addresses provided at checkout.
• Orders returned due to incorrect addresses may require an additional shipping fee to be resent.

Lost or Stolen Packages

• Wavo is not responsible for lost or stolen packages once marked as delivered by the carrier.
• If your package is marked delivered but not received, please contact your local carrier.

Damaged Orders

• If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging at:
  📧 Mrwavo23@gmail.com